Surge Frequently asked questions

Energy-as-a-Service is a subscription-based energy model that provides dairy farmers with access to green energy without a capital outlay. It combines microgrid systems with green grid energy and offers a full-service warranty for 10 years and, in select cases, even longer.

Yes. Farming equipment that uses energy can also be added to the agreement without capital outlay.

A microgrid combines renewable energy sources (like solar, wind, or biogas) and battery storage tailored to the farm's energy needs. It can operate independently or supplement the grid.

Combining the two energy sources ensures uninterrupted power, consistent energy quality, and lower emissions while locking in a predictable rate per kWh for up to 10 years for up to 100% of your energy.

A fixed kWh rate is a consistent energy price for every kilowatt-hour used, removing the risk of fluctuating energy costs.

The agreement typically lasts up to 10 years, with some energy use commitments, which typically amount to 40%—60% of your current energy use. This provides cost predictability, full support, and stability for dairy operations.

No. The Energy as a Service model covers installation, maintenance, and operation costs, so no initial investment is required. Pay your monthly energy use bill like you do today.

The entire cost is treated as an operating expense, providing potential tax benefits. However, each customer is different and should seek financial and tax advice.

Yes, fixed and predictable rates help you avoid peak energy pricing, and the renewable microgrid reduces reliance on more expensive grid power, delivering tremendous savings over 10 years.

No. The service is designed to scale with your energy needs, including seamless integration with additional energy sources if required.

Using 100% green energy qualifies you for several government rebates and incentives. We manage the administration of these benefits and apply them to lower your energy tariffs, removing the administration hassle of dealing with government agencies.

Your microgrid will ensure an uninterrupted power supply, allowing your dairy operations to continue without grid disruption.

The system provides stable, high-quality energy, reducing voltage fluctuations affecting sensitive robotics, electrical and automation equipment.

Yes, the system can be designed to match your farm's energy profile, ensuring adequate power during peak operational hours.

Battery storage is integrated to store excess energy during low-production or high-demand periods.

The system seamlessly supplements energy from the green grid to ensure consistent power availability.

Yes, reliable and high-quality energy from the microgrid supports advanced robotics and automation for milking, feeding, and cleaning processes.

Absolutely. The Energy-as-aService model is scalable, meaning you can increase your energy capacity as your farm expands.

No, Surge fully manages and monitors the system as part of the service agreement.

Stable energy quality reduces wear and tear on sensitive equipment, lowering long-term maintenance costs.

Yes, uninterrupted power minimises equipment downtime, ensuring your operations run smoothly.

Using 100% green energy reduces your carbon footprint and contributes to a more sustainable agricultural industry.

Biogas systems can convert organic farm waste into energy integrated into your microgrid solution.

Using renewable energy helps meet regulatory standards for carbon reduction and environmental impact.

The exact savings depend on your energy usage, but most farms see significant reductions compared to fossil fuel energy.

You'll receive detailed energy and emissions reports, which will help you track your sustainability goals.

We provide 24/7 monitoring, regular maintenance, and technical support to ensure optimal performance from our support portal, and, if required, local on-site support.

Surge handles all repairs and replacements at no additional cost to you.

No, the service is fully managed, allowing you to focus on running your dairy operations.

The microgrid and service agreement is tailored to your farm's energy demands and operational goals.

Contact Surge for an energy audit. During the audit, they'll assess your needs and design a custom solution for your farm.